WHO WE ARE

Kilburn State of Mind (KSOM) is a registered charity based in Kilburn, London. We provide community activities, learning opportunities, and wellbeing support.

For data protection purposes, KSOM is the data controller of your personal information.

Contact:
Email: kilburnstateofmind@gmail.com

WHAT INFORMATION WE COLLECT

Information you provide:

• Name 
• Email address 
• Phone number 
• Volunteer or event registration details 
• Messages or enquiries 

Information collected automatically:

• IP address 
• Browser type 
• Pages visited on our website 

HOW WE USE YOUR INFORMATION

We use your information to:

• Respond to enquiries 
• Manage event bookings and participation 
• Support volunteering activities 
• Send updates (where you have agreed) 
• Improve our website and services 

LEGAL BASIS FOR PROCESSING

We process your data under the following lawful bases:

• Consent (e.g. newsletters, marketing) 
• Legitimate interests (running our charity and services) 
• Legal obligation (where required) 

SHARING YOUR INFORMATION

We do not sell or trade your personal data.

We may share your information with:

• Trusted service providers (e.g. email platforms, booking systems) 
• Regulators or authorities where required by law 

INTERNATIONAL TRANSFERS

Some of our service providers may store or process data outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place in accordance with UK data protection law.

DATA RETENTION

We only keep your data for as long as necessary. Typical retention periods include:

• Enquiries: up to 12 months 
• Event and activity records: up to 12 months after completion 
• Volunteer records: duration of involvement and up to 2 years after 

We may retain data longer where required for legal, safeguarding, or regulatory purposes.

YOUR RIGHTS

Under UK GDPR, you have the right to:

• Access your data 
• Correct inaccurate data 
• Request deletion 
• Restrict or object to processing 
• Withdraw consent 

To exercise your rights, contact us at:
kilburnstateofmind@gmail.com

You also have the right to complain to the
Information Commissioner’s Office (ICO) if you believe your data has been handled improperly.

DATA STORAGE AND SECURITY

We take appropriate technical and organisational measures to protect your personal data.

Access to data is restricted to authorised individuals, and we use secure systems to store and manage information. However, no system is completely secure.

COOKIES

Our website uses cookies to improve your experience and understand how the site is used.

For more information, please see our Cookie Policy.

CHANGES TO THIS NOTICE

We may update this Privacy Notice from time to time. Updates will be posted on this page.